Add-ons are non-refundable once the purchase has been completed.
This policy also applies when an add-on is not ultimately used or when the trader later determines that the selected feature is no longer necessary.
Why Are Add-Ons Non-Refundable?
Add-ons are optional features selected during the purchase or account activation process and form part of the trader’s initial purchase decision.
Once the purchase has been completed and the selected feature has been made available, the payment cannot be refunded based on whether the add-on is ultimately used.
We recommend reviewing the selected add-ons and their applicable conditions before confirming a purchase or account activation.